Will the AI message people from my website form?

No. AI conversations happen on WhatsApp only. Form and webhook enquiries still become leads with an owner — that part is free.

What exactly am I charged for?

2 credits per lead each month, charged the first time the AI replies to that lead in a calendar month. Every message after that in the month is free, and a lead the AI never replied to costs nothing. Capturing the lead and giving it an owner is part of the free AI-first CRM.

What if the same person enquires twice?

They stay one lead, with one owner. Three messages is one person, not three leads.

Can I stop the AI mid-conversation?

Yes. Any real action by a rep stops it on that lead, for good. An admin can halt it for everyone, instantly.

How do I know what the AI decided?

The Smart Inbox shows every enquiry, the verdict in a sentence, and the full trail — rule, owner, every question and answer.

Every enquiry answered. In seconds, at any hour.

SmartBDM is a free AI-first CRM with unlimited users, a shared WhatsApp inbox, a mobile app and built-in AI agents. Smart Inbound is the AI that answers your enquiries — 2 credits per lead each month, however long the conversation runs.

See pricing

Start with one WhatsApp number. Every enquiry on it gets answered from tonight.

You paid for the lead. Then it waited.

The enquiry came in at 9pm. Somebody saw it at 11 the next morning.

It sat in the shared inbox. Everyone thought someone else had it.

By the time we called, they'd bought from whoever called first.

Enquiries arrive at hours nobody works. The only thing left to fix is how fast one gets answered.

Answered, qualified, owned.

The AI takes the first conversation. Your rep takes the second.

An enquiry at 11pm is answered at 11pm.

A new WhatsApp enquirer gets a reply immediately, is asked your questions, and is told a person is coming.

Judged by your standard, not the AI's taste.

Write what a good lead looks like. The AI measures every answer against it.

The rep opens a lead that's already done the basics.

Answers attached, verdict attached, owner named. Nobody starts from a blank chat.

Leads share out fairly. No manager needed.

Round-robin, fewest today, fewest overall, or one named person. You pick per source.

The whole front door on one screen.

Every enquiry and what happened to it — qualified, needs a person, AI asking, rep took over, not a fit.

Point. Set. Switch on.

Step 1

Point a WhatsApp number at an AI agent

Your number, your questions, your definition of a good lead.

Step 2

Say where the leads go

Pipeline, starting stage, lead source, and who receives them.

Step 3

Switch it on

Off again in one click. The moment a rep replies, the AI steps back on that lead.

One price per lead. Per month.

The AI-first CRM underneath is free, for unlimited users. Smart Inbound runs on credits, 1 credit = ₹1.

2 creditsper lead each month

Charged the first time the AI replies to a lead in a month, however many messages follow. Capturing and assigning the lead is free.

AI replies and qualification on WhatsApp
The Smart Inbox and the full enquiry trail
Unlimited users

When it is charged

Charged once when the AI first replies to a lead in a month, however long the conversation runs.

Your first 100 credits are free. Recharge any amount; credits never expire.

Let’s talk

Enterprise: for committed volume, controls or contracts.

Committed enquiry volume at agreed rates
Multiple entities, regions or brands
SSO and advanced security controls
Custom SLAs and contract terms

SmartBDM, the free AI-first CRM, is ₹0 for unlimited users. See everything you get free

Unlimited users · pay as you go · ₹1 = 1 credit · GST additional

The free AI-first CRM underneath.

Smart Inbound runs on top of it. So does everything else.

Before you switch a number on

Start free

Tell us how your leads arrive. We’ll set up the free AI-first CRM, and Smart Inbound if you want it, and call you back.

Put your whole team on it today. Free.

Unlimited users. No card. Tell us how your leads arrive and we’ll set it up.